Return, Refund and Exchange Policy

Effective Date: March 22, 2026

At Fashion Bliss, we are committed to delivering your orders safely and efficiently across India. Please review our shipping and delivery terms carefully before placing your order.

📦 1. Shipping Coverage

We currently ship only within India.

⏱️ 2. Order Processing Time

All orders are processed within 1–2 working days after successful payment

Orders are not processed on Sundays or public holidays

👉 During peak seasons, sales, or high order volumes, processing time may be slightly extended.

🚛 3. Estimated Delivery Timeline

Standard delivery time: 5–7 working days from dispatch

👉 Delivery timelines are estimates and may vary depending on your location and external factors.

⚠️ 4. Delivery Delays

While we aim for timely delivery, delays may occur due to:

Courier partner delays

Weather conditions

Public holidays

Unforeseen logistical issues

Force Majeure (Natural Disasters, Government regulations, Pandemic-related disruptions, political unrest)

👉 Fashion Bliss shall not be held liable for delays caused by third-party courier services.

📍 5. Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping details.

Incorrect or incomplete addresses may lead to delivery failure

Additional charges (if any) for re-shipping must be borne by the customer

📦 6. Order Tracking

Once your order is dispatched:

Tracking details will be shared via SMS, email, or WhatsApp (where applicable)

Customers are responsible for tracking their shipment and ensuring timely receipt

📬 7. Delivery Attempts

Courier partners may attempt delivery multiple times

If the customer is unavailable or unreachable, the parcel may be returned to us

👉 In such cases, re-shipping will be done only after additional shipping charges are paid

🔐 8. Risk & Ownership

Once the order is handed over to the courier partner, the risk is transferred to the customer

Fashion Bliss is not responsible for:

Loss or damage during transit

Delays after dispatch

🎥 9. Important: Parcel Acceptance

To safeguard your purchase:

Please record an uncut, unedited, unpaused video while opening the parcel

This is mandatory for any claims related to damage, missing, or incorrect items

👉 Claims without proper video proof will not be accepted

💳 10. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout

Any additional charges due to re-delivery or address correction must be borne by the customer

❌ 11. Non-Acceptance of Orders

If a customer refuses to accept a prepaid order without valid reason:

Future orders may be restricted

Additional verification may be required for future purchases

⚖️ 12. Final Authority

Fashion Bliss reserves the right to:

Modify shipping timelines

Change courier partners

Refuse service in case of misuse or suspicious activity

All decisions shall be final and binding.

📞 13. Contact Us

For shipping-related queries:

📧 support@fashionblissstore.com

📞 +91 9822069797

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